IT Manager
Do you want to be part of a young, dynamic group of people?
This company offers growth, challenges, culture!
Role Overview
Our client is a development house with offices in Stellenbosch and Johannesburg. We focus on building new innovative agricultural technologies. Our base client is a software business based in London. They are a start-up, agricultural software company building solutions to optimise the value chain, while offering a business-to-business service. Our commerce platform connects buyers and growers with high quality fresh produce, creates visibility along the supply chain, and aggregates all data and communications onto a single platform.
Key Responsibilities
Hardware
- Wireless APs, routers and ISP configuration
- IT asset management and procurement (laptops & screens)
- Boardroom video conferencing
Software
- Employee IT support (Windows and Linux)
- Online subscription management (bitwarden & Xero invoicing)
- Employee software access for on-boarding & off-boarding
- AWS billing optimisations (reserved instances, unused infra)
- Google Workspace management & security hardening
- Integration of boardroom booking systems into Google workspace
- Laptop backups & security
- ISP support, e.g. troubleshoot connectivity issues or degraded internet performance
- Microsoft Office Subscriptions
- Optional and more AG1 & NS specific, but this role could expand into
- On-prem installs of our software
- Security pen testing of our software
- ICT management for NoSoft clients (VPN management, cabling, backup power, security, VM management)
Strategic Planning
- Develop and implement IT strategies aligned with organisational goals.
- Assess and recommend emerging technologies that can enhance business operations.
Team Leadership
- Supervise and lead a team of IT professionals, providing guidance and fostering a collaborative work environment.
- Conduct regular performance evaluations and mentorship to support team development.
Infrastructure Management:
- Oversee the design, implementation, and maintenance of the organisation’s IT infrastructure.
- Ensure the availability, reliability, and performance of critical systems and networks.
Security and Compliance
- Establish and enforce security policies and procedures to safeguard organizational data.
- Ensure compliance with relevant regulations and industry standards.
Technical Support
- Provide technical assistance and support to end-users, troubleshooting hardware and software issues.
- Implement and manage helpdesk systems to streamline support processes.
Budget Management
- Develop and manage the IT budget, ensuring cost-effectiveness and ROI on technology investments.
- Negotiate contracts with vendors and service providers.
Project Management
- Lead and coordinate IT projects from initiation to completion, ensuring deadlines and objectives are met.
Education
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Relevant certifications such as ITIL, PMP, CISSP, or equivalent.
Alternatively, candidates with relevant industry experience, including those who have gained skills through non-traditional educational paths or self-taught methodologies, are encouraged to apply.
Culture Fit
The ideal candidate for this role should embody the following characteristics:
- Strong leadership and interpersonal skills.
- Ability to adapt to a dynamic and fast-paced environment.
- Problem-solving mindset with a proactive approach.
- Commitment to continuous learning and staying abreast of industry trends.
- Excellent communication skills and the ability to collaborate with cross-functional teams.
- The IT Manager will play a critical role in shaping the technology landscape of the organisation,driving innovation, and ensuring a secure and efficient IT environment that supports business success.
Our company is committed to making our Software Engineers as successful as possible!