Job purpose:
The focus of this role is to ensure the quality and functionality of software products through manual testing and collaboration with cross-functional teams. Undertaking testing tasks, identifying defects, and ensuring the development team has the necessary insights and feedback to deliver efficient, high-quality software.

Key accountabilities:

Test Planning and Execution

• Design and develop detailed manual test cases based on project requirements and user stories, ensuring comprehensive coverage of all functionality.

Test Execution:

• Perform various types of manual testing as required, such as:
• Functional Testing: Validate that all features of the software work as intended.
• Integration Testing: Ensure that different software modules function cohesively within the system.
• System Testing: Verify that the software meets both functional and non-functional requirements.
• Regression Testing: Ensure new code changes do not introduce bugs in previously tested functionalities.
• User Acceptance Testing (UAT): Collaborate with stakeholders to confirm the software meets business needs and user expectations.

Defect Management and Reporting

• Thoroughly identify and document software defects, inconsistencies, and bugs, using defect tracking systems.
• Write clear and detailed reports on identified bugs and collaborate with the development team to facilitate quick resolutions.
• Monitor and track defects throughout the development lifecycle, ensuring timely resolution and re-testing.

Collaboration with Development Teams

• Work closely with software developers, business analysts, and project managers to understand project goals, user stories, and feature designs.
• Provide feedback on system performance and usability to enhance the overall development process.
• Ensure user flows and customer journey paths function seamlessly by closely testing user interactions and software outputs.

Process Optimization and Continuous Improvement

• Propose improvements in testing processes to enhance productivity and efficiency.
• Assist in the development of testing standards and procedures to maintain high levels of quality assurance throughout the software development lifecycle.

Documentation and Technical Writing

• Prepare and maintain comprehensive test plans, test cases, and test reports for every project to ensure clarity and traceability.
• Document test results, highlighting areas that need improvement or further testing, and ensure all findings are communicated to relevant stakeholders.

Cross-platform and Cross-browser Testing

• Execute tests on different operating systems and devices, including Windows, Linux, and mobile platforms, to ensure software compatibility.
• Validate software behavior across various web browsers to ensure consistent performance and functionality.

Skills, know-how and experience:

• 2 – 5 years of experience
• Experience in manual testing with a strong understanding of the SDLC process.
• Proven ability to collaborate with multiple teams and communicate effectively with both technical and non-technical colleagues.
• Strong technical writing skills for documenting test plans, bug reports, and test results.
• Strategic planning and scheduling skills.

Technical / professional qualifications:

• Computer related degree
• Licenses & Certifications: II, IAT, ISTQB
• Experience in technical tools such as: Azure DevOps, SQL

Values and Competencies

• Get stuff done, completing tasks, and contributing to the deliverables of the team to ensure we deliver high quality products
• Be the best you can be, investing time in learning and sharpening your skills. Teaching and sharing your unique skills with the rest of the team
• Do the right thing, we build a culture of mutual respect and collaboration, admit to mistakes and learn from them
• Servicing the customer, at the forefront of providing service excellence and customer satisfaction
• Solve together, we conduct ourselves in such a way that we work harder, cooperate and be supportive of one another and contribute to the team spirit
• Build a bridge, progress with what you have and solve a challenge
• Add value, to tasks, interactions with colleagues and customer interactions
• Have fun, we enjoy the work we do and the people that we are doing it with.